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Human sigma : managing the employee-customer encounter / John H. Fleming, Jim Asplund

by Fleming, John H | Asplund, Jim.

Edition: 1st editionMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Gallup Press, 2007Availability: Items available for loan: Cubao Branch (1). Location(s): Reference Section R 658.812 F597h 2007.
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Customer value management

Material type: computer file Computer file; Format: electronic available online remote Publisher: [Canada] : 3G E-Learning Smart Library, 2020Online access: Click here to access online Availability: Items available for loan: (1). Location(s): Accessible online .
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Introduction to customer relationship management

Material type: computer file Computer file; Format: electronic available online remote Publisher: [Canada] : 3G E-Learning Smart Library, 2020Online access: Click here to access online Availability: Items available for loan: (1). Location(s): Accessible online .
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Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner

by Brinkman, Rick [author] | Kirschner, Rick [author].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, [2006]Availability: Items available for loan: Project 8 Branch (1). Location(s): Reference Section C 658.812 B858l 2006.
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What clients love : a field guide to growing your business / Harry Beckwith

by Beckwith, Harry [author].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Warner Books, [2003]Availability: Items available for loan: San Isidro Galas Branch (1). Location(s): Reference Section C 658.8 B397w 2003.
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The customer-driven company : moving from talk to action / Richard C. Whiteley

by Whiteley, Richard C [author].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Reading, Massachusetts : Addison-Wesley Publishing, [1991]Availability: Items available for loan: Main Library (1). Location(s): Reference Section C 658.812 W594c 1991.
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Sales effectiveness training : the breakthrough method to become partners with your customers / Carl D. Zaiss and Thomas Gordon

by Zaiss, Carl D [author] | Gordon, Thomas [author].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Dutton, [1993]Availability: Items available for loan: Cubao Branch (1). Location(s): Reference Section C 658.85 Z21s 1993.
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Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong

by Hagel, John III [author] | Armstrong, Arthur G [author].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston, Massachusetts : Harvard Business School Press, [1997]Availability: Items available for loan: Roxas Branch (1). Location(s): Reference Section C 658.800285 H141n 1997.
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Customer centric strategy / Kerri Shields

by Shields, Kerri [author].

Material type: book Book; Format: electronic available online remote; Literary form: Not fiction Publisher: [Place of publication not identified] : [publisher not identified], [2021]Online access: Click here to access online Availability: Items available for loan: (1). Location(s): Accessible online .
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Mastering Microsoft Dynamics 365 implementations / Eric Newell

by Newell, Eric [author].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Indianapolis, Indiana : Sybex, [2021]Availability: Items available for reference: Main Library [Call number: R 005.5 N544m 2021] (1). Location(s): Reference Section R 005.5 N544m 2021.
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