Sales effectiveness training : the breakthrough method to become partners with your customers / Carl D. Zaiss and Thomas Gordon
By: Zaiss, Carl D [author].
Contributor(s): Gordon, Thomas [author].
Material type:
BookPublisher: New York : Dutton, [1993]Description: x, 237 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 0525936769.Subject(s): Selling | Sales personnel -- Training of | Customer relations | Business & money| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | Cubao Branch Reference Section | Circulation | C 658.85 Z21s 1993 (Browse shelf) | Available | 125226d |
Includes index.
Introduction : two views of sales
Why the traditional sales model doesn't work
The paradigm shift in sales
Selling in the synergistic paradigm
How to listen more effectively to buyers and others
Greater sales results through listening
How to break through to new levels of self-expression
The impact of authentic communication
How to resolve conflicts so that no one loses
Shape your own future or be shaped by it
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