The agile manager's guide to customer-focused selling / by Len D'Innocenzo and Jack Cullen
By: D'Innocenzo, Len [author].
Contributor(s): Cullen, Jack [author].
Material type:
BookPublisher: Bristol, Vermont : Velocity Business Publishing, [1998]Description: 110 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 1580990126.Subject(s): Selling -- Customer services | Consumer satisfaction | Business & money| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | Holy Spirit Branch Reference Section | Circulation | C 658.812 D585a 1998 (Browse shelf) | Available | 125977d |
Includes index.
The sales professional makes the difference
Plan to establish trust
Create interest
Conduct a customer-focused interview
Plan and deliver an outstanding proposal
Handle objections
Negotiate a win-win agreement
Gain commitments
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