The agile manager's guide to customer-focused selling (Record no. 18549)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01155nam a22003617a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20231110153534.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230322s1998 vtu 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1580990126 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | QCPL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | D'Innocenzo, Len |
| Relator term | author |
| 245 14 - TITLE STATEMENT | |
| Title | The agile manager's guide to customer-focused selling |
| Statement of responsibility, etc. | / by Len D'Innocenzo and Jack Cullen |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Bristol, Vermont : |
| Name of producer, publisher, distributor, manufacturer | Velocity Business Publishing, |
| Date of production, publication, distribution, manufacture, or copyright notice | [1998] |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 110 pages |
| 336 ## - Content Type | |
| Source | rdacontent |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| 338 ## - Carrier Type | |
| Source | rdacarrier |
| Carrier type term | volume |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | The sales professional makes the difference |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Plan to establish trust |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Create interest |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Conduct a customer-focused interview |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Plan and deliver an outstanding proposal |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Handle objections |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Negotiate a win-win agreement |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Gain commitments |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Selling |
| General subdivision | Customer services |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer satisfaction |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Business & money |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Cullen, Jack |
| Relator term | author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Book |
| Library use only | Collection code | Permanent Location | Current Location | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Circulation | Holy Spirit Branch | Holy Spirit Branch | Reference Section | 2023-02-21 | Donation | 214.50 | C 658.812 D585a 1998 | 125977d | Book |