D'Innocenzo, Len , author ,
The agile manager's guide to customer-focused selling / by Len D'Innocenzo and Jack Cullen. --
Includes index.
The sales professional makes the difference Plan to establish trust Create interest Conduct a customer-focused interview Plan and deliver an outstanding proposal Handle objections Negotiate a win-win agreement Gain commitments
ISBN 1580990126
Selling -- Customer services
Consumer satisfaction
658.812
The agile manager's guide to customer-focused selling / by Len D'Innocenzo and Jack Cullen. --
Includes index.
The sales professional makes the difference Plan to establish trust Create interest Conduct a customer-focused interview Plan and deliver an outstanding proposal Handle objections Negotiate a win-win agreement Gain commitments
ISBN 1580990126
Selling -- Customer services
Consumer satisfaction
658.812