Implementing digital reference services : setting standards and making it real / edited by R. David Lankes [and three others]
Contributor(s): Lankes, R. David [editor] | McClure, Charles R [editor] | Gross, Melissa [editor] | Pomerantz, Jeffrey [editor].
Material type:
BookPublisher: London : Facet Publications, [2003]Description: xv, 232 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 1856044629.Subject(s): Electronic reference services (Libraries) -- United States -- Case studies | Electronic reference services (Libraries) -- United States -- Management | Electronic reference services (Libraries) -- United States -- EvaluationGenre/Form:
Note(s):
Includes bibliographical references and index.
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | Main Library Reference Section | Reference | R 025.524 Im34 2003 (Browse shelf) | Room use only | 16391QC |
Total holds: 0
Includes bibliographical references and index.
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