Quezon City Public Library catalog

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Implementing digital reference services : setting standards and making it real / edited by R. David Lankes [and three others]. --

Includes bibliographical references and index.

ISBN 1856044629

Subjects--Topical Terms:
Electronic reference services (Libraries) -- United States -- Case studies
Electronic reference services (Libraries) -- Management -- United States
Electronic reference services (Libraries) -- Evaluation -- United States

Index Terms--Genre/Form:

Dewey Class. No.: 025.524

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