Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson
By: Wilson, Larry [author].
Contributor(s): Wilson, Hersch [author].
Material type:
BookPublisher: New York : John Wiley & Sons, [1994]Description: xvi, 294 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 0471147419.Subject(s): Customer services | Consumer satisfaction | Consumer Behavior | Business & money| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | Main Library Reference Section | Circulation | C 658.812 W749s 1994 (Browse shelf) | Available | 91579d |
Includes bibliographical references (page 279) and index.
Part I. Permanent white water
Part II. Imagining the future
Part III. Incredible results, more effective people -- the strategic abilities of the future
Part IV. How to create a partnership
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