| 000 -LEADER |
|---|
| fixed length control field |
01349nam a22003977a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20231110153357.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
210520s2016 nju |||| ||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781119272427 |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
QCPL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.85 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Scott, David Meerman |
| Relator term |
author |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The new rules of sales and service |
| Remainder of title |
: how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business |
| Statement of responsibility, etc. |
/ David Meerman Scott |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Revised and expanded |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Hoboken, New Jersey : |
| Name of producer, publisher, distributor, manufacturer |
John Wiley & Sons, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2016] |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xi, 292 pages |
| 336 ## - Content Type |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - Carrier Type |
|---|
| Source |
rdacarrier |
| Carrier type term |
volume |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
The old world of sales and service |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
The new rules of sales and service |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Your story |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Integrating marketing and sales with buyer personas |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
The sales cycle is now the buying cycle |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Agile, real-time social sales |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
The new service imperative |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Agile, real-time social service |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
The social you |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Your social company |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Selling |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer services |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Internet marketing |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
|---|
| Topical term or geographic name as entry element |
Business & money |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Book |
