Munalim, Leonardo O. , author ,
Business is business : a complete guide to effective business correspondence / Leonardo O. Munalim. --

Includes bibliographical references and index.

Understanding communication What is communication is Berlo's model of communication Communication skills Attitude Knowledge Social status and culture Non-verbal communication Message, channel and feedback Audience analysis Style and language in business writing 4s of business writing: short, simple, strong, smooth Active and passive voice Completeness & accuracy Tone and register Mechanics, grammar, etc. Informal, formal language and contraction Grammar Redundancy Collocation Articles Prepositions Embedded questions Run-on sentence Comma splice Parallelism Special nouns Amphiboly Active and passive voice English dialects (American and British English) Spelling Vocabulary Grammar Punctuation marks Capitalization Abbreviation Numbers and figures Special techniques Text-messaging style Emoticons Tone and register Legible and business-like font styles Illegible font styles Too humungous font styles Writing effective business letters Parts of business letter Spacing of obligatory parts Spacing with optional parts Formats of the letter Full block style Modified block style Semi-block style or indented style Typesetting the body of the letter Writing business letters Invitation letter Acceptance letter Rejection letter Apology letter Request letter Congratulations letter Resignation letter Cover/application letter Folding the letter Addressing the envelop Other useful information Writing memo effectively Special features of a memorandum Obligatory parts of a memo Optional parts of a memo Spacing and other mechanics Other important reminders Email and email etiquette Appropriate email address Subject line Salutation Body of email Complimentary close Email signature Disclaimer/confidentiality notice Setting up an email signature Yahoo! mail Yahoo! classic Gmail Hotmail Attachment Junk and spam folder Moving a specific email from the spam/junk folder to inbox folder (Yahoo, Gmail, Hotmail) Writing a resume that stands out Importance of resume General guidelines and reminders Conventional sections of a resume Heading (name, address, email address, mobile phone, ID picture) Objective Education Experience Seminars Personal Reference Producing, submitting and keeping the final resume Extra information Installing PDF converter on Microsoft 2007 Converting word to PDF format

ISBN 9710412730


Commercial correspondence
Letter writing

651.75

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