| 000 | 00816nam a22002777a 4500 | ||
|---|---|---|---|
| 999 |
_c4170 _d4170 |
||
| 003 | OSt | ||
| 005 | 20231110153148.0 | ||
| 008 | 160601s2012 nyua|||| b||| 001 0 eng d | ||
| 020 | _a9780071793209 | ||
| 040 |
_cQCPL _erda |
||
| 082 | _a658.812 | ||
| 100 |
_aGallo, Carmine _eauthor |
||
| 245 | 1 | 4 |
_aThe Apple experience _b: secrets to building insanely great customer loyalty |
| 264 | 1 |
_aNew York : _bMcGraw-Hill, _c[2012] |
|
| 300 |
_axviii, 234 pages : _billustrations |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | _aCustomer services | ||
| 650 | _aConsumer satisfaction | ||
| 650 | _aCreative thinking | ||
| 655 | _2lcgft | ||
| 942 |
_2ddc _cBOOK |
||
| 690 | _aBusiness & money | ||