| 000 | 01155nam a22003617a 4500 | ||
|---|---|---|---|
| 999 |
_c18549 _d18548 |
||
| 003 | OSt | ||
| 005 | 20231110153534.0 | ||
| 008 | 230322s1998 vtu 001 0 eng d | ||
| 020 | _a1580990126 | ||
| 040 | _cQCPL | ||
| 082 | _a658.812 | ||
| 100 | 1 |
_97958 _aD'Innocenzo, Len _eauthor |
|
| 245 | 1 | 4 |
_aThe agile manager's guide to customer-focused selling _c/ by Len D'Innocenzo and Jack Cullen |
| 264 | 1 |
_aBristol, Vermont : _bVelocity Business Publishing, _c[1998] |
|
| 300 | _a110 pages | ||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 500 | _aIncludes index. | ||
| 505 | 0 | _aThe sales professional makes the difference | |
| 505 | 0 | _aPlan to establish trust | |
| 505 | 0 | _aCreate interest | |
| 505 | 0 | _aConduct a customer-focused interview | |
| 505 | 0 | _aPlan and deliver an outstanding proposal | |
| 505 | 0 | _aHandle objections | |
| 505 | 0 | _aNegotiate a win-win agreement | |
| 505 | 0 | _aGain commitments | |
| 650 |
_aSelling _xCustomer services |
||
| 650 | _aConsumer satisfaction | ||
| 700 | 1 |
_97959 _aCullen, Jack _eauthor |
|
| 942 |
_2ddc _cBOOK |
||
| 690 | _aBusiness & money | ||