| 000 | 01153nam a22003257a 4500 | ||
|---|---|---|---|
| 999 |
_c16698 _d16697 |
||
| 003 | OSt | ||
| 005 | 20231110153454.0 | ||
| 008 | 220803s1994 nyua|||| b||| 001 0 eng d | ||
| 020 | _a0471147419 | ||
| 040 | _cQCPL | ||
| 082 | _a658.812 | ||
| 100 | 1 |
_95642 _aWilson, Larry _eauthor |
|
| 245 | 1 | 0 |
_aStop selling, start partnering _b: the new thinking about finding and keeping customers _c/ Larry Wilson with Hersch Wilson |
| 264 | 1 |
_aNew York : _bJohn Wiley & Sons, _c[1994] |
|
| 300 |
_axvi, 294 pages : _billustrations |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 504 | _aIncludes bibliographical references (page 279) and index. | ||
| 505 | 0 | _aPart I. Permanent white water | |
| 505 | 0 | _aPart II. Imagining the future | |
| 505 | 0 | _aPart III. Incredible results, more effective people -- the strategic abilities of the future | |
| 505 | 0 | _aPart IV. How to create a partnership | |
| 650 | _aCustomer services | ||
| 650 | _aConsumer satisfaction | ||
| 650 | _aConsumer Behavior | ||
| 700 | 1 |
_95643 _aWilson, Hersch _eauthor |
|
| 942 |
_2ddc _cBOOK |
||
| 690 | _aBusiness & money | ||