What is communication and how does it happen? -- The function of speech communication encounters -- The communication components -- The communication process and models (linear, stimulus-response, transactional) -- Types of communication -- Intrapersonal communication -- The intrapersonal communication model -- Intrapersonal communication -- Communication models -- Aristotle’s model -- Schramm’s model -- Berlo’s model -- What is non-verbal communication? -- Why is non-verbal communication important? -- The silent world of gestures -- The body language of proxemics -- The mysteries of chronomics -- The powerful facial mask -- The unspoken terrain of kinesics -- The message of objects -- The world of haptics -- The sound of silence -- paralanguage -- Vocal behavior -- Rate and fluency -- Volume -- the power of gesturing -- Emphatic gestures -- Descriptive gestures -- Locative gestures -- Transitional gestures -- Why are gestures important? -- Negative gestures to avoid -- Make the most out of movements -- The gesture zones -- Walking with a purpose -- Why walk? -- Overcoming stage fright -- Managing stage fright -- Sensitizers vs. habituaters -- Effective presentation -- Podium panic -- Strategy -- Structure -- Style -- Are you distracting the audience and drawing attention away from your message? -- Attention gaining devices -- Pace your intensity -- The art of storytelling -- Supplement -- How much material? -- Hints for effective practice -- General purposes of speech communication -- Specific purposes of speech communication -- Information-getting purpose of speech communication -- Information-giving purpose of speech communication -- Problem-solving purpose of speech communication -- The persuasive purpose of speech communication -- What is process speech? -- Types of process speech -- Choosing the topic -- Developing your speech -- Process speech outline -- What is persuasive speaking? -- Seven principles of persuasive speaking -- Situations requiring persuasion -- The manner of speaking for the speech to persuade -- Considering gender and cultural differences in persuasive speaking -- A few more tips before you deliver your argumentative speech -- The value of small group discussion -- The nature of small group discussion -- The characteristics of a private discussion -- Leadership concepts -- Participation concepts -- Decision-making concepts -- Agenda-setting concepts -- A discussion plan for problem-solving groups -- Group discussion participant rubric -- Overall group discussion rubric -- Why learn logical fallacies? -- The logical fallacies -- A summary of fallacies -- Case of studies.