CompTIA A+ guide to IT technical support / Jean Andrews, Joy Dark, Jill West
By: Andrews, Jean [author].
Contributor(s): Dark, Joy [author] | West, Jill [author].
Material type: BookPublisher: Boston, Massachusetts : Cengage Learning, [2020]Edition: Tenth edition.Description: li, 1161 pages : color illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780357108291.Subject(s): Computer technical support -- Examinations -- Study guides | Computer technicians -- Certification -- Study guides | Computers & technologyItem type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
Book | Lagro Branch Reference Section | Reference | R 004.068076 An567c 2020 (Browse shelf) | c. 2 | Room use only | 52843QC | ||
Book | Main Library Reference Section | Reference | R 004.068076 An567c 2020 (Browse shelf) | c. 1 | Room use only | 52842QC |
"IT tech support comprehensive"--Cover.
Includes index.
Taking a computer apart and putting it back together
All about motherboards
Supporting processor and upgrading memory
Supporting the power system and troubleshooting computers
Supporting hard drives and other storage devices
Supporting I/O devices
Setting up a local network
Network infrastructure and troubleshooting
Supporting mobile devices
Virtualization, cloud computing and printers
Windows versions and customer services
Installing windows
Maintaining windows
Troubleshooting windows after startup
Troubleshooting windows startup
Securing and sharing windows resources
Security strategies and documentation
macOS, Linux, and Scripting
Appendix A. Safety procedures and environmental concerns
Appendix B. Entry points for startup processes
Appendix C. CompTIA acronyms
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