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Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss

Material type: materialTypeLabel

BookPublisher: New York : Van Nostrand Reinhold, [1995]Description: xxix, 414 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 0442019033.Subject(s): Competition | Organizational change | Customer services

Contents:

Part I. Confronting change and uncertainty

What is agility and why do we need it?

The emergence of a new industrial order

Agility : a framework for mastering change

The transition to agility

Part II. Thriving on change and uncertainty

Leading, learning, and thinking

Virtual organizations

Enriching the customer

Customizing agile business strategies

Barriers to assimilating agility

Enabling systems and infrastructures

Measuring agility : a self-assessment approach

Note(s):

Includes bibliographical references (pages 399-402) and index.

List(s) this item appears in: New Acquisitions (3rd Quarter of 2023)

Item type	Current location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Greater Project 4 Branch Reference Section	Circulation	C 658.812 G619a 1995 (Browse shelf)	Available		127942d

Total holds: 0