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Good English + good etiquette = good business / Arlene R. Queri [and two others]

Contributor(s): Queri, Arlene R | Bordo, Peter Elmar C | Reyes, Maria Eloisa C.
Material type: materialTypeLabelBookPublisher: Malabon City : Jimczyville Publishing, [2008]Description: 273 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 9789710508051.Subject(s): Success in business | FilipinianaGenre/Form:
Contents:
English communication in business
Communication and its nature
Communication concept
Communication process
Elements of communication
Types of communication
Levels of communication
Organizational communication activity task
Business communication: an introduction
Concepts of business communication
Methods of business communication
Areas of study
Managerial communication
Organizational communication
Human relations
Team building
Sales communication
Report writing
Computer technology/ electronic communication
10 characteristics of am effective business communication
Directions of communication
Internal communication
External communication
Aspects of business letters
Qualities of an effective business letter (5Cs)
Pointers in punctuations
Vital and optional parts
Styles in letter writing
Full blocked
Modified blocked
Semi blocked
Square
Simplified
Forms of business letters
Inquiry
Request
Order
Acknowledgement
Remittances
Sales
Application letter
Resume
Recommendation
Declining a job order
Rejecting an applicant
Resignation
Claim or complaint
Adjustment
Credit
Collection
Press release
Nature of press release
BCD characteristics
Sample figures
Memorandum
Concept of memorandum
Forms of memorandum
Elements and parts
Business report
Concept of business report
Destinations
Characteristics
Types of business report
Information reports Progress report Periodic report Narrative report Terminal report Minutes of the meeting
Research reports
Parts and elements
Areas and consideration
Tone and format
The business reporter
Business proposal and feasibility study
Aspects of a business proposal
Types of business proposal
Definition of feasibility study
Parts of feasibility study
Sample figures
Business etiquette
Nature of business etiquette
History and tradition
Social expectations
Behavior standards
Importance of business etiquette
The basics and solutions
The basic of business etiquette
About the people
On acquaintance and introductions
Answering the telephone
E-mail
On meetings
Interruptions
Entertaining guests
Etiquette in social gathering
Social setting
Behavior in gathering
Dress code/ appearance
Illustrations
Table manners
Note(s):
Includes bibliographical references and index.
Item type Current location Collection Call number Copy number Status Date due Barcode Item holds
Book Cubao Branch
Filipiniana Section
Filipiniana F 650.1 G646 2008 (Browse shelf) c. 3 Room use only 35606QC
Book Greater Project 4 Branch
Filipiniana Section
Filipiniana F 650.1 G646 2008 (Browse shelf) c. 6 Room use only 35609QC
Book Lagro Branch
Filipiniana Section
Filipiniana F 650.1 G646 2008 (Browse shelf) c. 5 Room use only 35608QC
Book Main Library
Filipiniana Section
Filipiniana F 650.1 G646 2008 (Browse shelf) c. 1 Room use only 35604QC
Book North Fairview Branch
Filipiniana Section
Filipiniana F 650.1 G646 2008 (Browse shelf) c. 2 Room use only 35605QC
Book Project 8 Branch
Filipiniana Section
Filipiniana F 650.1 G646 2008 (Browse shelf) c. 4 Room use only 35607QC
Total holds: 0
Browsing Cubao Branch Shelves , Shelving location: Filipiniana Section , Collection code: Filipiniana Close shelf browser
F 650.01513 B979 2012 Business mathematics F 650.01513 M426 2010 Mathematics of investment F 650.01513 R457b 2016 Business mathematics F 650.1 G646 2008 Good English + good etiquette = good business F 651.3 Ad238 2005 The Administrative professionals in the global office F 651.3 M672o 1988 Office management F 651.3 M672o 1988 Office management

Includes bibliographical references and index.

English communication in business

Communication and its nature

Communication concept

Communication process

Elements of communication

Types of communication

Levels of communication

Organizational communication activity task

Business communication: an introduction

Concepts of business communication

Methods of business communication

Areas of study

Managerial communication

Organizational communication

Human relations

Team building

Sales communication

Report writing

Computer technology/ electronic communication

10 characteristics of am effective business communication

Directions of communication

Internal communication

External communication

Aspects of business letters

Qualities of an effective business letter (5Cs)

Pointers in punctuations

Vital and optional parts

Styles in letter writing

Full blocked

Modified blocked

Semi blocked

Square

Simplified

Forms of business letters

Inquiry

Request

Order

Acknowledgement

Remittances

Sales

Application letter

Resume

Recommendation

Declining a job order

Rejecting an applicant

Resignation

Claim or complaint

Adjustment

Credit

Collection

Press release

Nature of press release

BCD characteristics

Sample figures

Memorandum

Concept of memorandum

Forms of memorandum

Elements and parts

Business report

Concept of business report

Destinations

Characteristics

Types of business report

Information reports
Progress report
Periodic report
Narrative report
Terminal report
Minutes of the meeting

Research reports

Parts and elements

Areas and consideration

Tone and format

The business reporter

Business proposal and feasibility study

Aspects of a business proposal

Types of business proposal

Definition of feasibility study

Parts of feasibility study

Sample figures

Business etiquette

Nature of business etiquette

History and tradition

Social expectations

Behavior standards

Importance of business etiquette

The basics and solutions

The basic of business etiquette

About the people

On acquaintance and introductions

Answering the telephone

E-mail

On meetings

Interruptions

Entertaining guests

Etiquette in social gathering

Social setting

Behavior in gathering

Dress code/ appearance

Illustrations

Table manners

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