Peace in everyday relationships : resolving conflicts in your personal and work life / Sheila Alson & Gayle Burnett
By: Alson, Sheila [author].
Contributor(s): Burnett, Gayle B [author].
Material type:
BookPublisher: Alameda : Hunter House Publishers, [2003]Description: xvi, 220 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 0897933524.Subject(s): Conflict management | Interpersonal conflict| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | Bagong Silangan Branch Reference Section | Circulation | C 303.69 Al461p 2003 (Browse shelf) | Available | 126557d |
Browsing Bagong Silangan Branch Shelves , Shelving location: Reference Section , Collection code: Circulation Close shelf browser
| C 248.4 G612l 2012 Love does | C 248.83 W555 2007 What matters most for teens | C 252.6 R796j 2006 John's Sunday homilies cycle-C | C 303.69 Al461p 2003 Peace in everyday relationships | C 332.024 Ed22d 2002 Discover the wealth within you | C 332.024 W187 1997 The Wall Street Journal lifetime guide to money | C 362.88 B588w 1992 Women and children first |
Includes bibliographical references (page 211) and index.
Part 1. Changing the way we fight
Resolving conflict peacefully is a choice
Identifying what triggers conflict
Cooling down and centering
Letting go of blame
Part 2. Being present
Is the conflict really about this incident
Is the conflict only between us?
Is the conflict really about what happened?
Is the conflict about something in the past?
How can we bring the conflict back into the present?
Part 3. Engaging the other persons as a conflict-solving partner
Transforming the relationship through communication
Creating an opening by listening
Clearly communicating your needs and feelings
Creating the "we"
Part 4. Creating peace
Negotiating a conflict
Dealing with difficult people
Interpersonal war and peace
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