Soft skills revolution : a guide for connecting with compassion for trainers, teams, and leaders / Maxine Kamin
By: Kamin, Maxine [author].
Material type:
BookPublisher: San Francisco, California : Pfeiffer, [2013]Description: xviii, 235 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781118100370.Subject(s): Communication in management | Interpersonal communication | Interpersonal relations| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | Main Library Reference Section | Circulation | C 658.45 K15s 2013 (Browse shelf) | Available | 125296d |
Includes bibliographical references (pages 215-217) and index.
What are soft skills?
The hidden side of communication
The power of positive intentions
Tact and diplomacy
The challenge of problem solving
Soft skills and teams
The personality factor
Taking the sting out of feedback
Conflict and cooperation
Conclusion
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