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Operations management / Roberta S. Russell, Bernard W. Taylor III

By: Russell, Roberta S [author].
Contributor(s): Taylor, Bernard W. III [author].
Material type: materialTypeLabelBookPublisher: Singapore : Pearson Education, [2003]Edition: Fourth edition.Description: xx, 824 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9812470492.Subject(s): Production management | Quality control | Business & money
Contents:
Part I. The strategic importance of operations
Introduction to operations and competitiveness
Operation-making tools : decision analysis
Part II. Designing the operating system
Products and services
Process and technologies
Facilities
Operational decision-making tools : facility location models
Project management
Part III. Managing the supply chain
Supply chain management
Operation decision-making tools : supplier selection
Forecasting
Capacity and aggregate planning
Operation decision-making tools : linear programming
Inventory management
Operation decision-making tools : simulation
Just-in-time and lean production
Enterprise resource planning
Scheduling
Part IV. Ensuring quality
Quality management
Statistical process control
Operation decision-making tools : acceptance sampling
Waiting line models for service improvement
Human resources in operations management
Note(s):
Includes index.
Item type Current location Collection Call number Status Date due Barcode Item holds
Book Main Library
Reference Section
Circulation C 658.521 R966o 2003 (Browse shelf) Available 104092d
Total holds: 0

Includes index.

Part I. The strategic importance of operations

Introduction to operations and competitiveness

Operation-making tools : decision analysis

Part II. Designing the operating system

Products and services

Process and technologies

Facilities

Operational decision-making tools : facility location models

Project management

Part III. Managing the supply chain

Supply chain management

Operation decision-making tools : supplier selection

Forecasting

Capacity and aggregate planning

Operation decision-making tools : linear programming

Inventory management

Operation decision-making tools : simulation

Just-in-time and lean production

Enterprise resource planning

Scheduling

Part IV. Ensuring quality

Quality management

Statistical process control

Operation decision-making tools : acceptance sampling

Waiting line models for service improvement

Human resources in operations management

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