Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown
By: Sewell, Carl [author].
Contributor(s): Brown, Paul B [author].
Material type:
BookPublisher: New York : Doubleday, 1990Description: xx, 175 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 0385415036.Subject(s): Customer services | Automobile industry and trade -- Customer services -- United States| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | Main Library Reference Section | Circulation | C 658.812 Se516c 1990 (Browse shelf) | Available | 90250d |
Browsing Main Library Shelves , Shelving location: Reference Section , Collection code: Circulation Close shelf browser
| C 658.802 K87m 1996 Marketing management | C 658.812 G172a 2012 The Apple experience | C 658.812 L933c 2005 Customer service | C 658.812 Se516c 1990 Customers for life | C 658.812 W594c 1991 The customer-driven company | C 658.812 W749s 1994 Stop selling, start partnering | C 658.820 K87m 1997 Marketing management |
Ask your customers what they want ... and give it to 'em
How to give good service every time
People : how to care for customer--and employees
What do you pay to get good service?
Leadership is performance
Every impression is important
Creating product that are easy to sell
Borrow, borrow, borrow
You are the message
Bring 'em back alive
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